Tom Gerace is Assistant Vice President for Enterprise Services with Tulane University's Technology Services. He manages instructional technologies, on-site support, and the Network Operations Center, which monitors the state of production systems and provides help desk services. Tom's focus is on the value that IT provides to the teaching, research, and administrative missions of the University. Tom earned a BS degree in Computer Science from Louisiana State University and an MBA from Tulane University, and was awarded Senior Member status in the Association for Computing Machinery.