ORG World Bank Title Lead ICT Policy Specialist BIO Samia Melhem is the chair of the e-Development Thematic Group and leads GICT's Knowledge and Learning program focusing on internal and clientcapacity building through knowledge sharing on ICT4Ds. She is a member of the e-Government and IT Applications practice group in the Global ICT department at the World Bank (GICT) where she has been working as a Senior Operations Officer. Her current operational and analytical responsibilities include technical assistance and advisory services related to eGoverment projects in developing countries. In her 20 years of experine in development at the World Bank Group, Samia has worked on ICT4D in a several sectors: Telecoms policy regulation, ICT for public sector reform (taxes, customs, trade), education, Knowledge economy and private sector development. Samia held several positions in different regions such as Africa, Middle East and Europe and Central Asia and has experience with a large set of countries from Asia, ECA, Middle East and Africa. Her interest is in planning, developing and implementing large scale information systems for governments, and on using ICT as a tool to support public administration reform and introduce governance, transparency and organizational change. Within the WBG institution, Samia is the GICT coordinator for topics of ICTs and Governance and Accountability, and ICT for Gender economic empowerment. She holds degrees in Electrical Engineering (BS), Computer Sciences (MS) and Finance (MBA).