ORG Virginia Polytechnic Institute and State University Title BIO Carol Eggleston is the Associate Director of Information Resource Management (IRM) in Information Systems and Computing (IS&C) for Virginia Polytechnic Institute and State University. Since coming to Virginia Tech in 1977, she has designed and implemented numerous mainframe application systems including payroll cost distribution, payroll deductions and benefits, a distributed graduate student appointment process with an electronic in-basket and authorization system, wage payroll, budget, and purchasing systems. In 1989, she was project leader of the first implementation of X.500 directory services at Virginia Tech. In 1993 after working with the VP for Information Systems for a year, she joined the administrative team leaders to procure the SCT Banner administrative client server software and assume the role of project leader for the alumni/development effort, one of the first teams planning to move to the Oracle client/server environment. In 1997, she began managing Information Resource Management (IRM) where her efforts have been focused on setting up several pilot PKI digital signature projects, improving the current processes for the Sun LDAP directory system, streamlining the business processes, and moving traditional IRM processes to the new 24x7 Call Center. Carol has B.S.H.E. (1972) and M.S. (1973) degrees from University of Georgia.