ORG Duke University Title Director of Computing Systems BIO Klara Jelinkova is the Director of Computing Systems at Duke University. Her responsibilities include identity management technologies; collaborative services (including e-mail, calendaring and instant messaging); research support and server infrastructures; storage and backup services. Prior to Duke, Klara spent 10 years at the University of Wisconsin - Madison. Her last position at UW was the Asst. Director of Systems Engineering and Sr. Strategist for Research Computing. At UW Klara directed the implementation of enterprise wide infrastructure services such as centralized storage and virtualized server environments and led several process improvement efforts based on the ITIL model. Klara also helped to frame research computing strategy for the UW central IT organization. Klara is a member of the Steering Committee of the Educause Campus CyberInfrastructure working group.