ORG Merit Network, Inc.
Title Vice President, Member Relations
Elwood Downing is the Vice President of Member Relations, Communications, Services and Product Development for Merit Network, Inc., Michigan's high-speed research and education network. Since joining Merit in 1995, he has provided strategic leadership, technical consulting, and service engagement to Merit's 250 and growing member organizations, which include public universities, private colleges, community colleges, K12 organizations, research organizations, government, health care, and nonprofit organizations.
Elwood currently oversees Merit's Member Relations, Services, Communications, and Product Development Departments, ensuring that Merit's membership receive superior service through technology, outreach, and educational initiatives. Along with his staff, he assists current and potential members in the educational and research sector with network strategy and service implementation. Elwood is Merit's liaison to the Merit Advisory Council, serves on the Merit/Internet2 Collaboration Team, and a member of the Internet2 K20 Advisory Committee. Elwood has project managed and provided leadership with fiber-optic builds as well; most recent geographical fiber projects included Alpena, Hillsdale, and Iron Mountain. Elwood's team is leading the communication and outreach of the ARRA NTIA/BTOP funded REACH-3MC project, which consist of over 2,250 miles of fiber-optic network infrastructure in 52 counties in Michigan's Upper and Lower Peninsula.
Elwood joined Merit Network in 1995, as a Computer Systems Consultant on the Merit/CoNDUIT project team where he provided Internet connectivity training for the project's small business partners and served on the small business advisory board. He came to Merit from the business industry, with over 15 years of IT management and customer relations experience. He holds a B.A. in Business Administration with a specialization in Business Information Systems from Eastern Michigan University.
Time 10/04/12 08:45AM-10:00AM
Maximizing Internet Connectivity for Education