Internet2 Fall 2011 Member Meeting

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Adding TelePresence and video soft clients to an existing video conference infrastructure--lessons learned and recommendations

Time 10/04/11 03:00PM-04:00PM

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Session Abstract

This session will focus on lessons learned during three significant video service upgrades at MCNC:

1. Addition of new, lower-cost 'soft clients'

2. Incorporation of Cisco's TelePresence CTS into existing H.323 conferences

3. Move to user self-scheduling to give users the ability to quickly set up conferences.

Soft clients: Traditional video services have been limited due to the cost of equipping, staffing, and maintaining special video rooms. Prior to use of soft clients, it was impractical to include individuals or small groups which may be remote from these dedicated video facilities.

TelePresence: MCNC's users are beginning to purchase, install, and use immersive video conferencing. MCNC made the decision to install both TelePresence infrastructure and the required bridging equipment to enable participation in H.323 conferences.

Self-scheduling: Traditional video service has required a centralized organization to schedule and monitor session quality, which is difficult to scale due to high labor content. MCNC combined a currently-available self-scheduling application with a high degree of personal service. This hybrid approach gives users confidence that they can quickly get help when they need it, while reducing the costs they pay by reducing MCNC's labor costs.

Speakers

Speaker Peter Janca MCNC

Presentation Media

Secondary tracks United States Unified Community Anchor Network Strategies for Supporting Community Anchors Security Network Planning and Engineering Network Performance Internet2 NET+ Services International Industry Partnership Development and Engagement Industry Health Sciences Governance Global Reach and Leadership Focus on Federations Cyberinfrastructure Arts and Humanities Advanced Network Services and Leadership

Session Media

media item thumbnail Adding TelePresence and video soft clients to an existing video conference infrastructure--lessons learned and recommendations Netcast Archive This session will focus on lessons learned during three significant video service upgrades at MCNC: 1. Addition of new, lower-cost 'soft clients' 2. Incorporation of Cisco's TelePresence CTS into existing H.323 conferences 3. Move to user self-scheduling to give users the ability to quickly set up conferences. Soft clients: Traditional video services have been limited due to the cost of equipping, staffing, and maintaining special video rooms. Prior to use of soft clients, it was impractical to include individuals or small groups which may be remote from these dedicated video facilities. TelePresence: MCNC's users are beginning to purchase, install, and use immersive video conferencing. MCNC made the decision to install both TelePresence infrastructure and the required bridging equipment to enable participation in H.323 conferences. Self-scheduling: Traditional video service has required a centralized organization to schedule and monitor session quality, which is difficult to scale due to high labor content. MCNC combined a currently-available self-scheduling application with a high degree of personal service. This hybrid approach gives users confidence that they can quickly get help when they need it, while reducing the costs they pay by reducing MCNC's labor costs. media item thumbnail Adding TelePresence and video soft clients to an existing video conference infrastructure--lessons learned and recommendations Netcast Archive This session will focus on lessons learned during three significant video service upgrades at MCNC: 1. Addition of new, lower-cost 'soft clients' 2. Incorporation of Cisco's TelePresence CTS into existing H.323 conferences 3. Move to user self-scheduling to give users the ability to quickly set up conferences. Soft clients: Traditional video services have been limited due to the cost of equipping, staffing, and maintaining special video rooms. Prior to use of soft clients, it was impractical to include individuals or small groups which may be remote from these dedicated video facilities. TelePresence: MCNC's users are beginning to purchase, install, and use immersive video conferencing. MCNC made the decision to install both TelePresence infrastructure and the required bridging equipment to enable participation in H.323 conferences. Self-scheduling: Traditional video service has required a centralized organization to schedule and monitor session quality, which is difficult to scale due to high labor content. MCNC combined a currently-available self-scheduling application with a high degree of personal service. This hybrid approach gives users confidence that they can quickly get help when they need it, while reducing the costs they pay by reducing MCNC's labor costs.

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