Session Abstract
This session will focus on lessons learned during three significant video service upgrades at MCNC:
1. Addition of new, lower-cost 'soft clients'
2. Incorporation of Cisco's TelePresence CTS into existing H.323 conferences
3. Move to user self-scheduling to give users the ability to quickly set up conferences.
Soft clients: Traditional video services have been limited due to the cost of equipping, staffing, and maintaining special video rooms. Prior to use of soft clients, it was impractical to include individuals or small groups which may be remote from these dedicated video facilities.
TelePresence: MCNC's users are beginning to purchase, install, and use immersive video conferencing. MCNC made the decision to install both TelePresence infrastructure and the required bridging equipment to enable participation in H.323 conferences.
Self-scheduling: Traditional video service has required a centralized organization to schedule and monitor session quality, which is difficult to scale due to high labor content. MCNC combined a currently-available self-scheduling application with a high degree of personal service. This hybrid approach gives users confidence that they can quickly get help when they need it, while reducing the costs they pay by reducing MCNC's labor costs.
Secondary tracks
United States Unified Community Anchor Network
Strategies for Supporting Community Anchors
Security
Network Planning and Engineering
Network Performance
Internet2 NET+ Services
International
Industry Partnership Development and Engagement
Industry
Health Sciences
Governance
Global Reach and Leadership
Focus on Federations
Cyberinfrastructure
Arts and Humanities
Advanced Network Services and Leadership
Adding TelePresence and video soft clients to an existing video conference infrastructure--lessons learned and recommendations Netcast Archive
This session will focus on lessons learned during three significant video service upgrades at MCNC:
1. Addition of new, lower-cost 'soft clients'
2. Incorporation of Cisco's TelePresence CTS into existing H.323 conferences
3. Move to user self-scheduling to give users the ability to quickly set up conferences.
Soft clients: Traditional video services have been limited due to the cost of equipping, staffing, and maintaining special video rooms. Prior to use of soft clients, it was impractical to include individuals or small groups which may be remote from these dedicated video facilities.
TelePresence: MCNC's users are beginning to purchase, install, and use immersive video conferencing. MCNC made the decision to install both TelePresence infrastructure and the required bridging equipment to enable participation in H.323 conferences.
Self-scheduling: Traditional video service has required a centralized organization to schedule and monitor session quality, which is difficult to scale due to high labor content. MCNC combined a currently-available self-scheduling application with a high degree of personal service. This hybrid approach gives users confidence that they can quickly get help when they need it, while reducing the costs they pay by reducing MCNC's labor costs.
Adding TelePresence and video soft clients to an existing video conference infrastructure--lessons learned and recommendations Netcast Archive
This session will focus on lessons learned during three significant video service upgrades at MCNC:
1. Addition of new, lower-cost 'soft clients'
2. Incorporation of Cisco's TelePresence CTS into existing H.323 conferences
3. Move to user self-scheduling to give users the ability to quickly set up conferences.
Soft clients: Traditional video services have been limited due to the cost of equipping, staffing, and maintaining special video rooms. Prior to use of soft clients, it was impractical to include individuals or small groups which may be remote from these dedicated video facilities.
TelePresence: MCNC's users are beginning to purchase, install, and use immersive video conferencing. MCNC made the decision to install both TelePresence infrastructure and the required bridging equipment to enable participation in H.323 conferences.
Self-scheduling: Traditional video service has required a centralized organization to schedule and monitor session quality, which is difficult to scale due to high labor content. MCNC combined a currently-available self-scheduling application with a high degree of personal service. This hybrid approach gives users confidence that they can quickly get help when they need it, while reducing the costs they pay by reducing MCNC's labor costs.