Fall 2008 Internet2 Member Meeting

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The Launch of Google Apps for Education at University of Southern California: Determinants, Decisions, and Deterrents

Time 10/15/08 10:30AM-11:45AM

Session Abstract

After ten months of discussion and debate, and 4000 hours of development, USC implemented Google Apps For Education for over 47,000 students.

The Google Apps at USC project began in the summer of 2007 after experimentation by the Law School and the School of Engineering with GA4E. During the next months a rapid development process began, with the original intent to offer GA4E to all students by the fall of 2007. Many decisions regarding service offerings, account management, Single-Sign-On integration, activation, and service support were made with little time to poll the student body, and with each week the scope altered as Google continuously and aggressively altered its offering. By the official launch date in January, 2008 the offering included all web-based and non-web-based Google services, with single-sign-on via a pre-release version of Shibboleth 2.0, with a self-service opt-in activation application offered to over 47,000 student account holders. In five months over 10,500 individuals, 22% of those eligible, have chosen to opt in to the service, with 67% using Google to host their USC email.

This presentation will review the determining factors and decisions involved in this ground-breaking implementation, as well as the often hidden costs of this "free" service.


Speaker Brendan Bellina University of Southern California

Presentation Media

Secondary tracks Middleware

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