Spring 2007 Internet2 Member Meeting

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Unified Multimedia Collaboration Environments

Time 04/24/07 08:45AM-10:00AM

Session Abstract

Many organizations today have conferencing requirements ranging from the room system deployment to the desktop including conference streaming and recording. Individually these applications are relatively simple to manage; however putting them together represents a unique challenge for systems administrators. Administrators need to provide their users simple methods to extend the room system conferencing application to the desktop for remote users such as those working from home or traveling. The mechanism to organize and join the conference must be very easy including seamless connectivity through firewalls. These mechanisms must integrate with a user's typical daily workflow using the tools and applications already available and in use today. Management, distribution, and installation of the remote clients must be considered as well. This session will focus on how to accomplish this with advanced middleware. When one thinks of video conferencing, middleware usually isn't thought of. We will examine how middleware can solve common video conferencing deployment problems. Middleware can facilitate call setup making it easy for everyone to get into the conference with whatever device they prefer (even providing the conferencing application), setup the conference on the infrastructure appropriate for the features of the meeting, and produce a recording if required.

Universities are faced with the problem of various constituencies using widely dispersed methods of communication with little interoperability. Faculty and staff use the universities? PBX and personal cell phones for most business calls. Students have migrated almost exclusively to wireless devices for voice and text messaging, and are early adopters of free or nearly-free voice services like Skype and Gizmo. While most use the universities? high-speed LANs for personal computer networking, the multiplicity of communications methods inhibits the knowledge exchange and collaboration universities strive to encourage. Applications that provide access to and interoperability between cell phones, VoIP services, legacy PSTN networks, and networked-connected personal computers are on the horizon. These applications will allow users to incorporate all of their contact information, personalize the method they are contacted based on parameters like time-of-day, and allow their multiplicity of contact information to be mapped to one identity. In addition, these applications will allow for the true integration of voice and data services, allowing for simultaneous voice and data media transmission from a single (or multiple) devices. They strengthen the learning environment and represent potential revenue and cost savings to the university community. This track session will discuss the various elements necessary to implement the aforementioned applications, the increased real-time collaboration they represent to university constituencies, and the potential revenue opportunities.

Speakers

Speaker Charles Studt VoEX

Speaker Roger Wallman RADVISION

Moderator Robert Vietzke Internet2

Presentation Media

Secondary tracks Advancing Applications: What's Working? What's Not? What's Needed?

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